Terms and Conditions

Terms and Conditions

Welcome to Madame Special! By using our website and purchasing from us, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Information

These Terms and Conditions govern your use of the Madame Special website, located at madamespecial.shop. By accessing or using our website, you agree to comply with these terms.

2. Order and Payment

  • Order Acceptance: All orders placed through Madame Special are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: All prices are listed in [currency] and are subject to change without notice. Taxes and shipping costs may apply depending on your location.
  • Payment: We accept payment via [list accepted methods: credit/debit cards, PayPal, etc.]. By submitting an order, you authorize us to charge the total order amount, including applicable taxes and shipping costs.

3. Shipping and Delivery

  • Shipping Information: Orders are processed within 1-3 business days. Delivery times may vary depending on your location and the shipping method chosen.
  • Shipping Charges: Shipping charges are calculated at checkout.
  • Customs Duties and Taxes: International customers may be responsible for customs duties and taxes on their order.

4. Returns and Exchanges

  • Return Policy: We accept returns and exchanges within 14 days of receiving your order. The item must be in its original condition, unworn, and with all tags attached.
  • Non-Returnable Items: Certain items, such as [customized or final sale products], cannot be returned or exchanged.
  • Return Process: To initiate a return, contact our customer service team at support@madamespecial.com with your order number and the reason for return.

5. Privacy and Data Protection

  • We are committed to protecting your privacy. All personal information provided during the checkout process is stored securely and will only be used to process your order and provide updates regarding your purchases.
  • For more details, refer to our Privacy Policy.

6. Intellectual Property

  • All content on the Madame Special website, including logos, images, text, and designs, is protected by intellectual property laws and remains the exclusive property of Madame Special. Unauthorized use or reproduction is prohibited.

7. Disclaimer and Limitation of Liability

  • While we strive to provide accurate product descriptions and images, Madame Special does not guarantee the accuracy of all information, including availability, pricing, or product details.
  • We are not liable for any damages arising from the use or inability to use our products or services.

8. Amendments to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and your continued use of the website constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@madamespecial.com

By using our website, you agree to these terms. Thank you for choosing Madame Special!